Frequently asked questions

Subscription:
To take out a subscription, please send an e-mail to info@louwersmediagroep.nl or info@louwersmediagroep.be. Include the desired trade magazine, your address details and your VAT number.

Note: this is a paid subscription, as we do not offer trial subscriptions.

Subscription cancellation:
Subscriptions are renewed automatically unless we receive written cancellation. To cancel a subscription, this must be done no later than two months before the subscription period expires (no later than 31-10-20XX). This can be done by written notice or by e-mail to info@louwersmediagroep.nl or info@louwersmediagroep.be, clearly stating your customer number, debtor number and name. This information can also be found in the colophon of the magazine.

We do not currently offer trial subscriptions. However, you can easily request a trial copy of your desired magazine via our website.

Surf to louwersmediagroep.com/platforms and click on the platform of your choice to find more information.
Note that a trial copy is free, but once you sign up for a subscription, it is paying.

Still have questions? Then don't hesitate to contact us:

📍 Do you live in Belgium? Call +32 50 36 81 70 or mail to info@louwersmediagroep.be.

📍 Do you live in the Netherlands? Call +31 495 45 00 95 or mail to info@louwersmediagroep.nl.

Of course, this is not the intention! There could be several reasons, such as a delay at Bpost, the wrong address or the wrong contact person. No worries: you can easily request a new one by phone or e-mail.

📍 Do you live in Belgium? Call +32 50 36 81 70 or mail to info@louwersmediagroep.be.

📍 Do you live in the Netherlands? Call +31 495 45 00 95 or mail to info@louwersmediagroep.nl.

We'd love to help you out!

You can pay with us safely and easily by bank transfer or through Mollie. Mollie offers various payment options such as Bancontact, iDEAL, credit card and more.

An error message is displayed stating exactly what went wrong. If in doubt, you can always contact with us for further assistance.

An ad is a publication through which you convey your commercial message. This can range from a full page to a half or quarter page.

Below is an example of an ad.

Your ad must be submitted as a high-resolution PDF via the AdPortal. You will receive an upload link from us by e-mail for this purpose. Have you not yet received the link? Please contact us on +31 495 45 00 95 or send an e-mail to traffic@louwersmediagroep.nl. For further questions, please contact us at +31 495 45 00 95 or studio@louwersmediagroep.nl.

💻 The specifications for online content, such as company index, banners and exclusive mails, can be found on our web page for online delivery specifications.

📚 The delivery specifications for print ads can be accessed at the separate page for print.

The following specifications apply to the delivery of advertisements:

• File format: Preference for Certified PDF (download our PDF profile). Alternative: a PDF with embedded fonts and images, without transparency.
• Dimensions:
  • 1/4 ad: 95 x 130 mm
  • 1/2 ad: 197 x 130 mm
  • 1/1 advertisement: 230 x 297 mm + 3 mm all-round bleed
  • 2/1 advertisement: 460 x 297 mm + 3 mm all-round bleed
• Resolution: Images should have a minimum resolution of 300 dpi at the actual print size.
• Colour profile: Use CMYK instead of spot colours.
• Cut marks: The page position must be centred. For bleed designs, 3 mm bleed all around is required.

For further details on file submission, please visit our webpage with print delivery specifications.

Any questions? Feel free to call us on +31 495 45 00 95 or send an email to traffic@louwersmediagroep.nl.

We offer the opportunity to advertise on various websites in the Netherlands and Belgium, both in Flanders and Wallonia. Below is an overview of the websites on which you can advertise:

Netherlands

• archicomm.co.uk
• betonenstaalbouw.nl
• indoor-online.co.uk
• build-to-care.eu
• food-tec.co.uk
• facadebuilding.info
• greenpro-online.co.uk
• gww-bouw.nl
• hotelvak.eu
• installationenbouw.nl
• industrialautomation.co.uk
• kitchen construction-online.co.uk
• profile-online.co.uk
• recyclepro.eu
• urbanism.co.uk
• warehouselogistics.eu
• zenronline.eu
• poolconstruction.eu

Flanders

• archicomm-online.be
• bouwenaanvlaanderen.be
• bouwmat.eu
• businessvlaanderen.be
• foodtec.be
• greenpro-online.eu
• gww-bouw.be
• industrialautomation.be
• installationenbouw.be
• interiorbuilderschrijnwerk.be
• metalvak.be
• recyclepro.eu
• warehouselogistics.eu
• poolconstruction.eu

Wallonia

• construirelawallonie.be
• cuisinedesign.be
• greenpro-online.be
• installationetconstruction.be
• interiormenuiserie.co.uk
• metaltech.be
• piscinedesign.be
• recyclepro.eu

An online package with us offers several options, depending on the package chosen. Our four packages are as follows:

• Package 1: Premium inclusion in the business index and a banner on the website.
• Package 2: Everything from package 1, plus the ability to post your own content.
• Package 3: Everything from package 2, with extra a banner in the newsletter.
• Package 4: Everything from package 3, including an exclusive mailing and a homepage takeover.

For detailed information on what each package entails, please visit our website consult.

You can switch between Dutch, Flemish and Walloon magazines via the flag icon next to your name in the dashboard. Click on the icon to change the overview. Once you select the right flag, you will see the magazines for which you can submit the ad.

If you are already in the ad overview, you will find the flag on the top left of the menu, above the ad overview.

Place the desired URL in a text file and upload it together with your banner using the same upload link.

When the upload link has expired, you can mail your materials to traffic@louwersmediagroep.nl.
💡 We are happy to receive files larger than 10 MB via WeTransfer.

Under Online publications find the magazine and term in which you will advertise.
Then click on the Upload and then click the button again in the next screen.

Under Print publications you will find the magazine and issue number in which you will advertise.
Then click on the Upload and then click the button again in the next screen.

The system generates a password for you by default, but you can always change it yourself.
Are you logged out? Then you can go to www.portaal.louwersmediagroep.com set a new password via the Forgot/set password?.

Sure! Your colleague can apply for an account themselves, or you can easily create an account for them through your own environment.

At the top right of your dashboard, click on the icon of your profile and then on Create a profile. Enter your colleague's details and confirm. Your colleague will then receive an e-mail to set a password.

Through the customer portal, you can currently submit advertisements for our print magazines, as well as banners, company information, logos and illustrations for our websites. It is also possible to submit your own content for online publication. Press releases can be uploaded directly via the menu Press release delivery.

The customer portal is constantly evolving. More features will be added in the future to further improve the ease of use and your overview.

The customer portal provides an overview of all current editions for which you can submit ads and online advertising materials. 

This gives you a clear overview of deadlines and allows you to upload your materials directly.

Yes, you will receive a low-resolution PDF. High-resolution PDFs will not be sent.

This is only allowed if you have permission from the owner of the photos (usually the photographer).

Yes, in certain cases it is possible to publish an article online immediately, separate from our print editions. We recommend that you contact our project manager or your regular contact person for this. They will discuss the possibilities and possible conditions with you.

Articles recently published in our print editions may not yet be immediately available online. This is due to our publishing strategy, where we publish content at different times scattered around. We also pay extra attention to the online presentation and search engine optimisation (SEO) of articles, which can sometimes take some time. We do our utmost to make your article available online as soon as possible.

You can easily submit an event to our website. Send an e-mail to info@louwersmediagroep.be or info@louwersmediagroep.nl with the following information:

• The name of the event
• The date of the event
• A hi-res logo in a common file format (e.g. PNG or JPG)

Our team will review your application as soon as possible. If approved, your event will be posted on the website.

Yes, this is possible. You can submit your article or press release via e-mail to info@louwersmediagroep.be or info@louwersmediagroep.nl. Please state clearly in your message which of our platforms your submission is for.

If the article or press release is suitable, we will publish it. If additional information is needed, we will contact you.

There are two ways to add a company to our company index:

Free listing
You can add your business for free by going to the website you want to be visible on. Then click on Business index and choose the option to register your company. A free posting will publish basic details such as the company name, address, website, phone number, email address and a business category (to be chosen from predefined options).

Listing via an online package
An online package automatically includes your company in the business index. In this case, you can provide more extensive information, such as an 'About Us' text, photos, your logo, a company video and links to your social media profiles.

💻 The specifications for online content, such as company index, banners and exclusive mails, can be found on our web page for online delivery specifications.

📚 The delivery specifications for print ads can be accessed at the separate page for print.

Our newsletters are sent by default on Tuesdays and Thursdays in even weeks. Exclusive newsletters (part of package 4) are sent on a pre-agreed day - usually also on Tuesdays or Thursdays

Daily shipping schedule

Tuesday

• 🇳🇱 Netherlands:
  ArchiComm, FoodTec, Facade Construction, GreenPro, Industrial Automation, Installation & Construction, Kitchen Construction, Metal Trade, Urban Planning, Warehouse & Logistics and Z&R
• 🇧🇪 Flanders:
  ArchiComm, Business Flanders, FoodTec, GWW, Hotelvak, Interieurbouw and RecyclePro
• 🇧🇪 Wallonia:
  Installation & Construction, Interior & Menuiserie, L'Hotelier and RecyclePro

Thursday

• 🇳🇱 Netherlands:
  Concrete & steel construction, Interior work, Construction of Care, GWW, Hotel trade and Profile
• 🇧🇪 Flanders:
  Building Flanders, Bouwmat, GreenPro, Industrial Automation, Installation & Construction, Kitchen Construction and Metal Trade
• 🇧🇪 Wallonia:
  ArchiComm, Construire la Wallonie, Cuisine Design and FoodTec

Note: The shipping schedule may be adjusted in exceptional circumstances.

The dimensions of the banners depend on the package chosen (1, 2, 3 or 4). We offer three types of banners, each with a specific size:

• Leaderboard banner: 1456 x 180 pixels (display size: 728 x 90 pixels)
• Medium rectangle banner: 600 x 500 pixels (display format: 300 x 250 pixels)
• Half-page banner: 600 x 1200 pixels (display format: 300 x 600 pixels)

We request the banners in a larger size to ensure image quality and that they are displayed sharp and clear.

For more details on appropriate formats and other technical requirements, be sure to take a look at our submission specifications page:
👉 Online specifications

The customer portal has a chat function that provides instant answers to frequently asked questions. Do you have a specific question? Then you can use the chat to get in touch with a member of staff.

In addition, you can also email your questions to: webmaster@louwersmediagroep.nl.

Via www.portaal.louwersmediagroep.com/aanmeldpagina/ you can request an account. We will then set up your environment in the customer portal for you. You will receive your login details by e-mail within two working days.