Privacy Statement

Below you will read the official privacy statement of Louwers Mediagroep in Weert (NL) and Louwers Mediagroep in Oostkamp (B), hereinafter referred to as "Louwers". This privacy statement has been drawn up in accordance with legal provisions such as the General Data Protection Regulation (AVG).

Louwers attaches great importance to your privacy. Louwers processes personal data in accordance with the AVG and other privacy laws and regulations.

What does this privacy statement apply to?
This privacy statement provides information on the processing of personal data by Louwers.

This privacy statement applies exclusively to the Louwers websites, which are linked to the associated magazines published by Louwers.

This privacy statement therefore does not apply to third-party websites, newsletters and other media communication channels, such as, for example, the websites or apps to which Louwers refers on its websites and in its mailings/newsletters. For more information on the processing of personal data by a third party, you should consult the third party's privacy policy on the relevant website.

In what way does Louwers collect personal data?
Louwers may collect personal or business data in the following ways:

• Because Louwers has received the data from you: For example, you provide data to Louwers when you contact Louwers by e-mail, telephone, in writing or using a contact form on the website, when you enter into an agreement with Louwers, when you take out a subscription with Louwers or when you subscribe to a newsletter.
• Because a third party provided the data to Louwers: The company you work for may provide your data to Louwers because you are the contact person. If Louwers collects personal data in such a case, it only involves contact details, such as name, e-mail address and telephone number.

It is also possible that Louwers receives personal or company data from a third party if the third party has provided these because you or your company has cooperated in a project and Louwers wishes to approach you or your company in connection with writing an editorial article about the project in question. If Louwers collects personal data in such a case, it only involves contact details, such as name, e-mail address and telephone number.

• By gathering data yourself that has been published online, such as on a social media website or on a company information website: If Louwers collects personal data in such a case, it only involves contact details, such as name, e-mail address and telephone number.

What are the bases for processing?

The bases for processing are the performance of the agreement, the fulfilment of legal obligations, your consent and the legitimate interests of Louwers. The legitimate interests are:

• Approaching you or your company in connection with writing an editorial about a project you or your company have collaborated on.
• Sending newsletters with information about a Louwers service/product similar to the service/product you purchase from Louwers.

What data does Louwers collect?

Louwers may - depending on the contact you use and/or your contractual relationship with Louwers - process the following personal and business data:

• Company name
• Contact details, such as first and last name, address, postal code, city, country, telephone number and e-mail address
• Louwers customer portal account login details
• Function within the company you work for
• Payment and billing details
• Registration number with the Chamber of Commerce
• VAT number

If, as a private individual, you wish to take out a subscription to a magazine from Louwers, the provision of personal data is a contractual obligation. Without providing the personal data, the subscription cannot be concluded and the magazine cannot be sent to you.

Louwers does not process any special personal data.

Why does Louwers process your personal data?
Louwers processes personal data for the following purposes:

• Sending a proposal.
• The formation of the agreement.
• Execution of the agreement.
• Maintain and improve contractual relationships with clients, with suppliers and with hired contractors, such as photographers and editors.
• Informing about Louwers' activities by sending informative digital newsletters.
• Handling complaints and compliments.
• Applying and implementing all legal obligations arising from the AVG and other laws and regulations.
• Sending the magazine.
• Contacting you in connection with an editorial that Louwers is writing or wishes to write about a particular project in which you or your company has participated.
• Preparing and sending the invoice.
• Maintaining a database of business relationships.
• Creating an account in Louwers' customer portal.

Newsletters
Louwers' various magazines each have their own website and newsletter system. Louwers regularly sends newsletters by e-mail. Newsletters are only sent to you if you have registered for them or if the newsletter relates to services/products that are equal or similar to the service/product you have already purchased from Louwers and you have not objected to your e-mail address being used to send newsletters. If you no longer wish to receive newsletters, you can use the legally required unsubscribe link included in every newsletter from Louwers.

With whom does Louwers share your personal data?
Louwers may share your personal data with hired contractors, such as photographers and editors, who will then contact you on behalf of Louwers to perform various work for the relevant websites, newsletters and/or the aforementioned magazines.

In carrying out its business activities, Louwers engages third parties who process personal data and uses third-party software/online services in which personal data is stored. These include an administrative office, software suppliers and other ICT service providers.

Louwers may be obliged to provide your personal data because of a legal obligation incumbent on Louwers, such as providing personal data to the Tax Authorities, and/or in response to urgent requests to do so by the authorities.

How long does Louwers keep your data?
Louwers will not retain your data for longer than necessary for the purposes for which the data are processed. If you have entered into an agreement with Louwers, Louwers will in any event not retain your data for longer than five years after the agreement has ended, unless this is necessary to comply with a statutory retention obligation, as expressed in laws and regulations from, for example, the Tax Authorities.

How are your personal data secured? 
Louwers has taken appropriate technical and organisational measures to secure all data against loss or against any form of unlawful processing. Louwers has adopted an information security policy and taken physical, organisational and electronic measures in compliance with it.

Cookies
Louwers websites use cookies. Cookies are small information files that can be automatically stored on or read from your device (including a PC, tablet or smartphone) when you visit a website. This is done via the web browser on the device.

Cookies are used on Louwers' websites to:

• enable website functionalities and to protect the website (functional cookies);
• analyse the use of the website and improve the website on that basis (analytical cookies).

Functional cookies
The main purpose of functional cookies is to save you time and effort. For example, if you customise a web page to your personal preferences or if you navigate around a website, thanks to cookies, the settings and preferences you have chosen are remembered for future use. When you visit the website again later, the previously entered data can be retrieved by the cookies, allowing you to easily use the features of the website again as you previously set them.

With functional cookies, the layout of the website adapts, depending on the screen format you use to consult the website.

Functional cookies are also used to create and provide access to the Louwers customer portal account.

Analytical cookies
In addition, cookies are used on Louwers websites for statistical tracking purposes, enabling Louwers to understand the usage of its website and its effectiveness. By using analytical cookies, Louwers processes data on the use of the website such as the number of visitors, the amount of time spent on certain web pages on the website, country location, the type of device on which the website is consulted, performance statistics and similar data. If Louwers uses privacy-sensitive analytical cookies, they will only be used if you have given your consent.

Enabling and disabling cookies
You can choose whether or not to accept cookies. Most browsers automatically accept cookies, but you can usually change your browser settings to not accept cookies if you wish (check your browser help page for exact instructions). If you choose not to accept cookies, you may not be able to take full advantage of all the features of this website, such as not being able to log in, or other websites you visit.

Deleting cookies
Most cookies have an expiry date. This means that they expire automatically after a certain period of time and no longer record data from your site visit. You can also choose to delete cookies manually before the expiry date. For more information on this, please consult your browser manual.

What rights do you have?

Right of inspection, portability, rectification and deletion

Upon request, Louwers will grant you access to the personal data that Louwers processes about you and will provide you, free of charge, with a copy of this personal data in such a form that you yourself can provide the personal data to a third party.

Louwers offers you the opportunity to have any incorrect data that Louwers processes about you corrected or deleted free of charge.

Objection

You may object to Louwers to the processing of your personal data if you have a good reason to do so in view of your specific situation. After Louwers has received the objection from you, Louwers will stop processing your personal data, unless Louwers has legitimate interests in processing personal data that outweigh your interests.

Right of limitation

If a request has been made by you regarding the adjustment, completion or deletion of your personal data or an objection has been lodged regarding the processing of your personal data and the handling, processing and execution of this request or that objection takes some time, you can request Louwers to restrict the processing of your personal data.

Questions, comments and complaints
If you have any questions, comments or complaints as a result of this privacy statement or about the way Louwers handles your personal data or if you wish to exercise any of the above rights regarding your personal data, you can contact Louwers in the following ways: 

For the Netherlands
e-mail:                   [email protected]
tel: + 31 495 45 00 95

For Belgium
e-mail:                   [email protected]
tel: + 32 50 36 81 70

If you invoke one or more of your rights regarding your personal data, if Louwers is in doubt as to whether it is dealing with the right person, Louwers may ask for additional information and will inform you of the action taken on the request within 1 month of receiving the request.

If, at your request, Louwers corrects, adds to or deletes your personal data or terminates or restricts the processing of personal data, Louwers will notify you.

If you believe that the processing of your personal data by Louwers is not in accordance with this privacy statement and/or applicable laws and regulations, you can file a complaint with the Dutch Data Protection Authority or with a supervisory authority in the country where you reside or are established.

Changes
Louwers may change its privacy statement, for example due to a change in the law. The website contains the latest version of Louwers' privacy statement.