Privacy Statement

Below you will read the official Privacy Statement of Louwers Mediagroep in Weert (NL) and Louwers Mediagroep in Oostkamp (B), hereinafter referred to as Louwers. This privacy statement has been prepared in accordance with legal provisions such as the Personal Data Protection Act and also, with effect from 25 May 2018, the General Data Protection Regulation (AVG).

Louwers attaches great importance to your privacy. By means of this Privacy Statement, we inform you that we treat the data of our network of contacts with the utmost confidentiality and care. Personal data will only be processed in accordance with the aforementioned legal provisions.

What does this Privacy Statement apply to?
This Privacy Statement provides information on the processing of personal and business data by or on behalf of Louwers and relates exclusively to the use of personal and business data of its customers, suppliers and visitors to the website and users of Louwers' newsletters.

This Privacy Statement applies exclusively to Louwers' websites, which are affiliated with the corresponding trade journals.

This privacy statement therefore does not apply to websites, newsletters and other media communication channels of third parties, such as, for example, the websites or apps to which Louwers refers on its websites and in its mailings/newsletters. We advise you to consult the privacy policy of these third parties on the relevant websites.

In what way do we collect personal data?
Louwers may receive information from you in the following ways:

• Directly from you: For example, by entering into an agreement with us, when you contact us by e-mail, telephone or in writing, or by subscribing to our newsletter.
• Via third parties: we regularly use the services of third parties, such as external ZZPs and freelancers, who work as editors or photographers for our magazines and websites. These third parties then act on behalf of Louwers. This Privacy Statement also applies to data collected through these third parties when they act on behalf of Louwers and its affiliated websites, newsletters and trade magazines. We are not responsible for the collection of data not on behalf of Louwers. In this context, we refer you to the privacy policies of these relevant third parties.
• Through its own initial acquisition: Louwers is a commercial organisation that carries out acquisition within the target groups of the various trade journals on many different prospects. We manage this partly also externally acquired data exclusively for our own acquisition purposes.

What personal data do we collect?
Louwers may process personal and business data because you use Louwers' services and products or because you have provided it to us yourself when completing, for example, a contact form on one of Louwers' trade magazine websites.

Louwers may - depending on the contact options you use - process the following personal and business data:

• Contact and account details - such as the first and last name provided by you, address details, including postcode, fixed and/or mobile telephone number, e-mail address(es) and any login details.
• Job titles of individuals within organisations for the purpose of correct addressing by us and approach in connection with our acquisition purposes.
• Dates and times of appointments made by our editors and photographers.
• Payment and billing data - in case you have entered into an agreement with us - such as for financial processing your bank details, registration number with the Chamber of Commerce and VAT numbers.
• Technical browser information; Cookie ID; Click and browsing behaviour.

Why do we collect your personal data?
Louwers uses the personal and company data obtained in the first instance to be able to perform the agreements entered into as well as possible. The personal and company data obtained are also used for Louwers' internal administration.

Here you can think of:

• To maintain and improve the contractual relationship with (potential) customers, the relationship network, suppliers, external self-employed persons and freelancers such as photographers and editors with whom to work or to improve Louwers' services and products.
• Informing about Louwers' activities by sending informative digital newsletters.
• Handling complaints and compliments.
• Making offers for our acquisition purposes.
• Applying and implementing all legal obligations arising from the Personal Data Protection Act and the General Data Regulation.

Louwers' various trade magazines each have their own website and newsletter system. Louwers regularly sends newsletters by e-mail. If you believe you no longer wish to receive the newsletter, you can use the legally required unsubscribe link included in the digital newsletter.

With whom do we share your personal and business data?
Louwers may share your personal and company data with its own employees for the purpose of acquisition purposes for the organisation, with the externally hired freelancers such as photographers and editors, who will then contact you on behalf of Louwers to carry out various work for the relevant websites, newsletters and/or the aforementioned trade magazines.

Louwers may be obliged to provide your personal and business data due to a legal obligation imposed on Louwers and/or in response to urgent requests to do so by the authorities.

In the latter case, Louwers has taken the necessary organisational and contractual measures to ensure that personal data are processed and protected in accordance with European and Dutch legislation.

How long do we keep your data?
Louwers retains your data for no longer than necessary for the performance of the agreements and in any case no longer than five years after the agreement has been terminated, unless this is necessary for the fulfilment of a legal retention obligation, as expressed in laws and regulations from, for example, the Tax Authorities.

How are your personal and business data secured? 
Louwers has taken appropriate technical and organisational measures to secure all data against loss or against any form of unlawful processing. Louwers has adopted an information security policy and taken physical, organisational and electronic measures in compliance with it.

Cookies
Cookies are used on this website to monitor website visits. Cookies are small information files that can be automatically stored on or read from your device (including a PC, tablet or smartphone) when you visit a website. This is done via the web browser on the device. The information that a cookie obtains about your use of the website may be transferred to Louwers' own secure servers or those of a third party.

Cookies are used on our website to:

• enable website functionalities and to protect the website (technical or functional cookies);
• analyse the use of the website and improve the website on that basis (analytical cookies);

Technical or functional cookies
The main purpose of cookies is to save you time and effort. For example, if you customise a web page to your personal preferences or navigate around a website, cookies allow the settings and preferences you have chosen to be remembered for future use. When you visit the website again later, the previously entered data can be retrieved by the cookies, allowing you to easily use the website's features again as you previously set them up. We do not use technical cookies on our website.

Analytical cookies
In addition, cookies are used on this website to track statistics so that we can understand the use of our website and the effectiveness of our campaigns.

Enabling and disabling cookies
You can choose whether or not to accept cookies. Most browsers automatically accept cookies, but you can usually change your browser settings to not accept cookies if you wish (check your browser help page for exact instructions). If you choose not to accept cookies, you may not be able to take full advantage of interactive features of this website or other sites you visit.

Deleting cookies
Most cookies have an expiry date. This means that they expire automatically after a certain period of time and no longer record data from your site visit. You can also choose to delete cookies manually before the expiry date. For more information on this, please consult your browser manual.

What rights do you have?
You are responsible for ensuring that Louwers has the correct personal data.

Via [email protected] you can object in writing to the use of certain data by Louwers. You can also use that form to request access to, correction and/or deletion of your personal and company data. Louwers will respond as soon as possible but at the latest within six weeks of receiving your request.

Changes
We may change our privacy policy. We will update our privacy policy in this Privacy Statement. We therefore advise you to regularly review our current Privacy Statement with regard to any changes made.

Questions, comments, complaints
If you have any questions, comments or complaints in response to this Privacy Statement or about how Louwers handles your personal and/or company data, please contact us at [email protected].